Sarvam AI incident
Outbound calling failures on 8071584-series numbers (Vobiz)
Resolved after 5 hours, affecting Telephony, on August 24, 2026.
The issue affected fewer than 15 numbers in the 8071584xxx series. All impacted customers have been contacted directly and offered replacement numbers should they wish to switch. No action is required from customers outside this group.
Affected components
Update timeline
- identified Aug 24, 2026, 09:00 AM UTC
Outbound calls placed from Vobiz numbers in the +918071584xxx series are failing to connect. The cause is a misconfiguration on the carrier side, confirmed by the provider. Impact began at approximately 14:30 IST. These numbers are being replaced. Affected accounts will be contacted directly with replacement numbers. No other number series is affected. Provider status: https://status.vobiz.ai/history
- resolved Aug 24, 2026, 02:00 PM UTC
The issue affected fewer than 15 numbers in the 8071584xxx series. All impacted customers have been contacted directly and offered replacement numbers should they wish to switch. No action is required from customers outside this group.
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