Resolved after 2 hours 48 minutes, affecting Telephony, on October 15, 2026.
The fix for the Smart Flow call failures has been fully deployed and verified. All API calls and workflow executions have returned to normal operation. We appreciate your patience while we resolved this issue. If you continue to experience any residual issues, please reach out to our support team.
Affected components
Update timeline
- identified Oct 15, 2026, 06:30 AM UTC
We have identified the issue causing Smart Flow call failures, which stemmed from a recent API contract change. A fix is actively being implemented and deployed. We expect service to normalize shortly and will post an update upon resolution.
- resolved Oct 15, 2026, 09:18 AM UTC
The fix for the Smart Flow call failures has been fully deployed and verified. All API calls and workflow executions have returned to normal operation. We appreciate your patience while we resolved this issue. If you continue to experience any residual issues, please reach out to our support team.
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