Sarvam AI incident

Elevated Latency and Intermittent Request Failures

Resolved after 2 hours 5 minutes, affecting Speech To Text and Speech To Text Translate Rest API and 1 more, on July 24, 2026.

resolved Jul 24, 2026, 02:46 PM UTC

The upstream network issue has been fully resolved, and latency and error rates across all affected services have returned to normal. All APIs are operating as expected. We appreciate your patience while we worked to resolve this. If you continue to experience any issues, please reach out to our support team.

Started
Jul 24, 2026, 12:41 PM UTC
Resolved
Jul 24, 2026, 02:46 PM UTC
Duration
2h 5m
Detected by Pingoru
Jul 24, 2026, 12:41 PM UTC

Affected components

Speech To TextSpeech To Text Translate Rest APISpeech To Text Translate Batch APISpeech To Text Batch APISpeech To Text Streaming APISpeech To Text Translate Streaming API

Update timeline

  1. investigating Jul 24, 2026, 12:41 PM UTC

    We are currently experiencing service degradation due to a network issue with one of our upstream infrastructure providers. Users may encounter elevated latency or intermittent request failures. Our team is actively monitoring the situation and working with the vendor to resolve the issue.

  2. resolved Jul 24, 2026, 02:46 PM UTC

    The upstream network issue has been fully resolved, and latency and error rates across all affected services have returned to normal. All APIs are operating as expected. We appreciate your patience while we worked to resolve this. If you continue to experience any issues, please reach out to our support team.

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