Resolved after 3 hours 20 minutes, affecting Speech To Text and Speech To Text Translate Rest API and 1 more, on July 20, 2026.
The upstream network issue has been fully resolved, and latency and error rates across all affected Speech To Text services have returned to normal. All APIs are operating as expected. We appreciate your patience while we worked to resolve this. If you continue to experience any issues, please reach out to our support team.
Affected components
Update timeline
- identified Jul 20, 2026, 05:20 AM UTC
We are currently experiencing service degradation due to a network issue with one of our upstream infrastructure providers. Users may encounter elevated latency or intermittent request failures. Our team is actively monitoring the situation and working with the vendor to resolve the issue.
- resolved Jul 20, 2026, 08:40 AM UTC
The upstream network issue has been fully resolved, and latency and error rates across all affected Speech To Text services have returned to normal. All APIs are operating as expected. We appreciate your patience while we worked to resolve this. If you continue to experience any issues, please reach out to our support team.
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