API Service Disruption — All APIs Affected

Update timeline

1. investigating Mar 26, 2026, 04:29 AM UTC

   Status: Investigating We are currently investigating an issue affecting all Sarvam API endpoints and the API dashboard (dashboard.sarvam.ai: http://dashboard.sarvam.ai). Users may experience errors or timeouts when making API requests. Our team is actively working on resolving this. We will provide updates as we learn more. Affected components Speech To Text Rest API (Full outage) Transliterate (Full outage) Speech To Text Translate Streaming API (Full outage) Translate (Full outage) Speech To Text Batch API (Full outage) Speech To Text Translate Batch API (Full outage) LID (Full outage) Chat Completion (Full outage) Text To Speech Rest API (Full outage) Text To Speech Streaming API (Full outage) Speech To Text Translate Rest API (Full outage) Speech To Text Streaming API (Full outage)

2. identified Mar 26, 2026, 05:34 AM UTC

   Status: Identified The issue has been identified and our services are recovering. Most API endpoints are now operational, though some users may experience degraded performance including elevated latency or intermittent errors as systems fully stabilize. We are actively monitoring the recovery. A further update will be provided once all services are fully restored. Affected components Speech To Text Translate Streaming API (Degraded performance) Text To Speech Streaming API (Degraded performance) Translate (Degraded performance) Speech To Text Batch API (Degraded performance) Speech To Text Translate Rest API (Degraded performance) Speech To Text Translate Batch API (Degraded performance) Speech To Text Streaming API (Degraded performance) LID (Degraded performance) Chat Completion (Degraded performance) Speech To Text Rest API (Degraded performance) Transliterate (Degraded performance) Text To Speech Rest API (Degraded performance)

3. monitoring Mar 26, 2026, 05:56 AM UTC

   Status: Monitoring Most API endpoints are now operational, though some users may experience degraded performance including elevated latency or intermittent errors as systems fully stabilize. The API Dashboard (dashboard.sarvam.ai: http://dashboard.sarvam.ai) may experience temporary downtime as we complete the recovery process. API access via keys continues to work — only the dashboard UI is affected. We will update once the dashboard is fully back online. Affected components Speech To Text Translate Streaming API (Degraded performance) Speech To Text Batch API (Degraded performance) Chat Completion (Degraded performance) Speech To Text Rest API (Degraded performance) Text To Speech Streaming API (Degraded performance) Translate (Degraded performance) Speech To Text Translate Rest API (Degraded performance) Speech To Text Translate Batch API (Degraded performance) Speech To Text Streaming API (Degraded performance) LID (Degraded performance) Transliterate (Degraded performance) Text To Speech Rest API (Degraded performance)

4. monitoring Mar 26, 2026, 06:29 AM UTC

   Status: Monitoring All API endpoints and the API Dashboard (dashboard.sarvam.ai: http://dashboard.sarvam.ai) are now back online and operating normally. We are continuing to monitor the situation to ensure stability. Thank you for your patience. Affected components Speech To Text Rest API (Operational) Text To Speech Rest API (Operational) Text To Speech Streaming API (Operational) Translate (Operational) Speech To Text Batch API (Operational) Speech To Text Streaming API (Operational) LID (Operational) Chat Completion (Operational) Transliterate (Operational) Speech To Text Translate Streaming API (Operational) Speech To Text Translate Rest API (Operational) Speech To Text Translate Batch API (Operational)

5. resolved Mar 26, 2026, 06:52 AM UTC

   Status: Resolved All Sarvam API endpoints and the API Dashboard (dashboard.sarvam.ai: http://dashboard.sarvam.ai) are fully operational. The disruption was caused by an unexpected surge in usage that exceeded our current capacity thresholds. A detailed Root Cause Analysis (RCA) will be published shortly. Thank you for your patience. Affected components Transliterate (Operational) Text To Speech Rest API (Operational) Translate (Operational) Speech To Text Translate Rest API (Operational) Speech To Text Translate Batch API (Operational) Speech To Text Streaming API (Operational) LID (Operational) Speech To Text Translate Streaming API (Operational) Text To Speech Streaming API (Operational) Speech To Text Batch API (Operational) Chat Completion (Operational) Speech To Text Rest API (Operational)