Resolved on May 26, 2026, affecting Speech To Text and Speech To Text Translate Rest API and 1 more.
APIs are now fully operational. The issue was caused by temporary model unavailability, which has been resolved. Thank you for your patience.
Affected components
Update timeline
- investigating Mar 26, 2026, 04:29 AM UTC
We are currently investigating an issue affecting all Sarvam API endpoints and the API dashboard (dashboard.sarvam.ai: http://dashboard.sarvam.ai). Users may experience errors or timeouts when making API requests. Our team is actively working on resolving this. We will provide updates as we learn more.
- identified Mar 26, 2026, 05:34 AM UTC
The issue has been identified and our services are recovering. Most API endpoints are now operational, though some users may experience degraded performance including elevated latency or intermittent errors as systems fully stabilize. We are actively monitoring the recovery. A further update will be provided once all services are fully restored.
- monitoring Mar 26, 2026, 05:56 AM UTC
Most API endpoints are now operational, though some users may experience degraded performance including elevated latency or intermittent errors as systems fully stabilize. The API Dashboard (dashboard.sarvam.ai: http://dashboard.sarvam.ai) may experience temporary downtime as we complete the recovery process. API access via keys continues to work — only the dashboard UI is affected. We will update once the dashboard is fully back online.
- monitoring Mar 26, 2026, 06:29 AM UTC
All API endpoints and the API Dashboard (dashboard.sarvam.ai: http://dashboard.sarvam.ai) are now back online and operating normally. We are continuing to monitor the situation to ensure stability. Thank you for your patience.
- resolved Mar 26, 2026, 06:52 AM UTC
All Sarvam API endpoints and the API Dashboard (dashboard.sarvam.ai: http://dashboard.sarvam.ai) are fully operational. The disruption was caused by an unexpected surge in usage that exceeded our current capacity thresholds. A detailed Root Cause Analysis (RCA) will be published shortly. Thank you for your patience.
- resolved May 26, 2026, 02:41 PM UTC
APIs are now fully operational. The issue was caused by temporary model unavailability, which has been resolved. Thank you for your patience.
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