Sarvam AI incident

Partial Outage on Voice Agents

Resolved after 15 minutes, affecting Calls, on September 24, 2026.

resolved Sep 24, 2026, 09:34 AM UTC

We have successfully resolved the latency issues affecting our models. All systems are operating smoothly, and response times have returned to standard performance levels. We will continue monitoring our infrastructure closely. Thank you for your patience while we addressed this issue.

Started
Sep 24, 2026, 09:01 AM UTC
Resolved
Sep 24, 2026, 09:16 AM UTC
Duration
15m
Detected by Pingoru
Sep 24, 2026, 09:01 AM UTC

Affected components

Calls

Update timeline

  1. investigating Sep 24, 2026, 09:01 AM UTC

    We are currently investigating increased latency across our models, which may cause delayed or degraded responses. Our team is actively working on a fix, and we will share updates as soon as possible. We apologize for the friction this is causing.

  2. resolved Sep 24, 2026, 09:34 AM UTC

    We have successfully resolved the latency issues affecting our models. All systems are operating smoothly, and response times have returned to standard performance levels. We will continue monitoring our infrastructure closely. Thank you for your patience while we addressed this issue.

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