Resolved after 50 minutes, on September 17, 2025.
Our third party provider for Bank enrichment encountered an outage on their end, remaining unavailable for 40 minutes with timeouts. During the outage, the system returned HTTP 500 responses for about 5 minutes. After 40 minutes of remediation, their system recovered. The issue started 10:55 AM UTC and ended on 11:45 AM UTC.
Update timeline
- resolved Sep 17, 2025, 04:44 PM UTC
Our third party provider for Bank enrichment encountered an outage on their end, remaining unavailable for 40 minutes with timeouts. During the outage, the system returned HTTP 500 responses for about 5 minutes. After 40 minutes of remediation, their system recovered. The issue started 10:55 AM UTC and ended on 11:45 AM UTC.
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