Sangoma incident
Intermittent Inbound & Outbound Calling Issues - BV / BV+
Resolved after 2 hours 22 minutes, affecting Voice Services (Business Voice) and Voice Services (Business Voice+), on September 12, 2026.
Some BV / BV+ customers have reported that they are experiencing some intermittent calling issues. Our Engineering team has investigated this and determined this to be related to outside carrier failures. Services are currently up and operational, they are monitoring this situation closely and will advise if any further information is received.
Affected components
Update timeline
- monitoring Sep 12, 2026, 10:47 PM UTC
Some BV / BV+ customers have reported that they are experiencing some intermittent calling issues. Our Engineering team has investigated this and determined this to be related to outside carrier failures. Services are currently up and operational, they are monitoring this situation closely and will advise if any further information is received.
- resolved Sep 13, 2026, 01:09 AM UTC
This incident has been resolved.
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