Sangoma incident

MSP Monitoring Issue - Informational

Resolved after 4 hours 14 minutes, on September 18, 2026.

investigating Sep 18, 2026, 01:11 PM UTC

We are currently experiencing an issue with our monitoring system that is causing a subset of users to have false positives reported. If you receive an automated notification that your service is down, please confirm your service is actually impacted before contacting support.

Started
Sep 18, 2026, 01:11 PM UTC
Resolved
Sep 18, 2026, 05:26 PM UTC
Duration
4h 14m
Detected by Pingoru
Sep 18, 2026, 01:11 PM UTC

Update timeline

  1. investigating Sep 18, 2026, 01:11 PM UTC

    We are currently experiencing an issue with our monitoring system that is causing a subset of users to have false positives reported. If you receive an automated notification that your service is down, please confirm your service is actually impacted before contacting support.

  2. resolved Sep 18, 2026, 05:26 PM UTC

    This incident has been resolved.

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