Resolved after 6 hours 50 minutes, affecting Voice Services (PBXact Cloud), on October 12, 2026.
A fix has been implemented and we are monitoring the results.
Affected components
Update timeline
- investigating Oct 12, 2026, 04:57 PM UTC
We have identified an issue affecting a small subset of PBXact Cloud customers, resulting in registration failure. Our Engineering team is actively investigating and working to resolve the issue.
- investigating Oct 12, 2026, 06:11 PM UTC
We have identified an issue affecting a small subset of PBXact Cloud customers, resulting in SIP trunk registration failure. Our Engineering team is actively investigating and working to resolve the issue.
- investigating Oct 12, 2026, 06:11 PM UTC
We are continuing to investigate this issue.
- monitoring Oct 12, 2026, 06:58 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Oct 12, 2026, 11:47 PM UTC
This incident has been resolved.
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