Sana AI experienced a minor incident on February 23, 2026 affecting Chat and Integrations, lasting —. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Feb 23, 2026, 02:00 PM UTC
Status: Investigating We're investigating issues causing delayed executions of Workflows. Affected components Integrations (Degraded performance) Chat (Degraded performance)
- identified Feb 23, 2026, 04:18 PM UTC
Status: Identified We're identified issues with the scheduling and runtime engine behind Workflows and are working on a fix. Affected components Chat (Degraded performance) Integrations (Degraded performance)
- monitoring Feb 23, 2026, 04:46 PM UTC
Status: Monitoring A fix for the workflows has been deployed, we're currently processing the backlog of events. Affected components Integrations (Degraded performance) Chat (Degraded performance)
- resolved Feb 23, 2026, 04:51 PM UTC
Status: Resolved The incident has been resolved. Affected components Integrations (Operational) Chat (Operational)
- monitoring Feb 23, 2026, 05:22 PM UTC
Status: Monitoring A fix for delayed has been deployed, we're currently monitoring the status as we're processing the backlog of runs. Affected components Integrations (Degraded performance) Chat (Degraded performance)
- resolved Feb 23, 2026, 06:41 PM UTC
Status: Resolved The incident has been resolved. Affected components Integrations (Operational) Chat (Operational)