Sana AI incident

Delayed Workflows

Resolved after 4 hours 41 minutes, affecting Chat and Integrations, on February 23, 2026.

monitoring Feb 23, 2026, 05:22 PM UTC

A fix for delayed has been deployed, we're currently monitoring the status as we're processing the backlog of runs.

Started
Feb 23, 2026, 02:00 PM UTC
Resolved
Feb 23, 2026, 06:41 PM UTC
Duration
4h 41m
Detected by Pingoru
Feb 23, 2026, 02:00 PM UTC

Affected components

ChatIntegrations

Update timeline

  1. investigating Feb 23, 2026, 02:00 PM UTC

    We're investigating issues causing delayed executions of Workflows.

  2. identified Feb 23, 2026, 04:18 PM UTC

    We're identified issues with the scheduling and runtime engine behind Workflows and are working on a fix.

  3. monitoring Feb 23, 2026, 04:46 PM UTC

    A fix for the workflows has been deployed, we're currently processing the backlog of events.

  4. resolved Feb 23, 2026, 04:51 PM UTC

    The incident has been resolved.

  5. monitoring Feb 23, 2026, 05:22 PM UTC

    A fix for delayed has been deployed, we're currently monitoring the status as we're processing the backlog of runs.

  6. resolved Feb 23, 2026, 06:41 PM UTC

    The incident has been resolved.

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