Sana AI Outage History

Sana AI had 13 outages in the last 2 years totaling 290h 37m of downtime — averaging 0.5 incidents per month.

There were 13 Sana AI outages since June 25, 2025 totaling 290h 37m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.sana.ai

Minor May 28, 2026

DNS issues with sana.ai

Detected by Pingoru: May 28, 2026, 09:53 AM UTC
Resolved: May 28, 2026, 09:53 AM UTC
Duration: —

Affected: ChatIntegrationsSearch

Timeline · 3 updates

investigating May 28, 2026, 07:22 AM UTC

Status: Investigating We're investigating issues with sana.ai. Affected components Search (Full outage) Integrations (Full outage) Chat (Full outage)
monitoring May 28, 2026, 08:00 AM UTC

Status: Monitoring We’ve investigated and resolved domain issues for sana.ai: http://sana.ai with our DNS provider. The issue was resolved at 09:22 CEST. The services will come back as soon as DNS changes propagate across internet providers. If the service is not responsive yet, please try flushing your DNS cache. This issue is related to the sana.ai: http://sana.ai outage on 2026-05-22. Affected components Search (Degraded performance) Integrations (Degraded performance) Chat (Degraded performance)
resolved May 28, 2026, 09:53 AM UTC

Status: Resolved The incident has been resolved. Affected components Search (Operational) Integrations (Operational) Chat (Operational)

Read the full incident report →

Minor May 22, 2026

sana.ai domain outage

Detected by Pingoru: May 22, 2026, 02:30 PM UTC
Resolved: May 22, 2026, 02:30 PM UTC
Duration: —

Affected: ChatIntegrationsSearch

Timeline · 1 update

resolved May 22, 2026, 02:30 PM UTC

Status: Resolved The sana.ai domain was temporarily unavailable between 07:45 and 10:30 CEST. This incident was originally posted on https://status.sanalabs.com/ --- The issue affecting sana.ai domains has resolved now and services are recovering globally as DNS propagation completes. The incident was caused by a domain renewal issue. During this incident period, users may have experienced unexpected redirects to the domain registrars default parking page. If your organization uses internal DNS caching or corporate resolvers, flushing your caches can help speed up full recovery. Our investigation has concluded that there was no domain hijacking or indication of user data leakage related to this incident. We will continue monitoring closely and share a full post-mortem once the investigation is completed. Affected components Search (Operational) Integrations (Operational) Chat (Operational)

Read the full incident report →

Minor April 9, 2026

Sana is unavailable

Detected by Pingoru: Apr 09, 2026, 06:54 AM UTC
Resolved: Apr 09, 2026, 06:54 AM UTC
Duration: —

Affected: ChatIntegrationsSearch

Timeline · 3 updates

identified Apr 09, 2026, 06:36 AM UTC

Status: Identified We're investigating issues with Sana being unavailable. We have found the root cause and are working on a fix. Affected components Chat (Full outage) Search (Full outage) Integrations (Full outage)
monitoring Apr 09, 2026, 06:42 AM UTC

Status: Monitoring A fix has been deployed, we're currently monitoring the status. Affected components Integrations (Degraded performance) Chat (Degraded performance) Search (Degraded performance)
resolved Apr 09, 2026, 06:54 AM UTC

Status: Resolved A fix has been deployed, and the system is stable again. Affected components Chat (Operational) Search (Operational) Integrations (Operational)

Read the full incident report →

Minor March 12, 2026

Integrations table not loading in some workspaces

Detected by Pingoru: Mar 12, 2026, 04:25 PM UTC
Resolved: Mar 12, 2026, 04:25 PM UTC
Duration: —

Affected: Integrations

Timeline · 2 updates

identified Mar 12, 2026, 03:15 PM UTC

Status: Identified We identified issues with the integrations table not loading for a subset of workspaces and are working on a fix. Affected components Integrations (Degraded performance)
resolved Mar 12, 2026, 04:25 PM UTC

Status: Resolved The incident has been resolved. Affected components Integrations (Operational)

Read the full incident report →

Minor March 3, 2026

Upcoming meetings not visible in the app

Detected by Pingoru: Mar 03, 2026, 06:20 PM UTC
Resolved: Mar 03, 2026, 06:20 PM UTC
Duration: —

Affected: Integrations

Timeline · 3 updates

investigating Mar 03, 2026, 11:39 AM UTC

Status: Investigating We're investigating issues with upcoming meetings not syncing and appearing in Sana. Affected components Integrations (Degraded performance)
identified Mar 03, 2026, 01:15 PM UTC

Status: Identified We're identified issues with our meeting provider and are working on a fix. Affected components Integrations (Degraded performance)
resolved Mar 03, 2026, 06:20 PM UTC

Status: Resolved The incident has been resolved. Affected components Integrations (Operational)

Read the full incident report →

Minor February 23, 2026

Delayed Workflows

Detected by Pingoru: Feb 23, 2026, 06:41 PM UTC
Resolved: Feb 23, 2026, 06:41 PM UTC
Duration: —

Affected: ChatIntegrations

Timeline · 6 updates

investigating Feb 23, 2026, 02:00 PM UTC

Status: Investigating We're investigating issues causing delayed executions of Workflows. Affected components Integrations (Degraded performance) Chat (Degraded performance)
identified Feb 23, 2026, 04:18 PM UTC

Status: Identified We're identified issues with the scheduling and runtime engine behind Workflows and are working on a fix. Affected components Chat (Degraded performance) Integrations (Degraded performance)
monitoring Feb 23, 2026, 04:46 PM UTC

Status: Monitoring A fix for the workflows has been deployed, we're currently processing the backlog of events. Affected components Integrations (Degraded performance) Chat (Degraded performance)
resolved Feb 23, 2026, 04:51 PM UTC

Status: Resolved The incident has been resolved. Affected components Integrations (Operational) Chat (Operational)
monitoring Feb 23, 2026, 05:22 PM UTC

Status: Monitoring A fix for delayed has been deployed, we're currently monitoring the status as we're processing the backlog of runs. Affected components Integrations (Degraded performance) Chat (Degraded performance)
resolved Feb 23, 2026, 06:41 PM UTC

Status: Resolved The incident has been resolved. Affected components Integrations (Operational) Chat (Operational)