Sana AI experienced a minor incident on May 28, 2026 affecting Chat and Integrations and 1 more component, lasting —. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating May 28, 2026, 07:22 AM UTC
Status: Investigating We're investigating issues with sana.ai. Affected components Search (Full outage) Integrations (Full outage) Chat (Full outage)
- monitoring May 28, 2026, 08:00 AM UTC
Status: Monitoring We’ve investigated and resolved domain issues for sana.ai: http://sana.ai with our DNS provider. The issue was resolved at 09:22 CEST. The services will come back as soon as DNS changes propagate across internet providers. If the service is not responsive yet, please try flushing your DNS cache. This issue is related to the sana.ai: http://sana.ai outage on 2026-05-22. Affected components Search (Degraded performance) Integrations (Degraded performance) Chat (Degraded performance)
- resolved May 28, 2026, 09:53 AM UTC
Status: Resolved The incident has been resolved. Affected components Search (Operational) Integrations (Operational) Chat (Operational)