Samsara incident

Overview Page Load Error for MX Customers

Major Resolved View vendor source →

Samsara experienced a major incident on May 19, 2025 affecting US Cloud Dashboard and GPS / Location / Map and 1 more component, lasting 25m. The incident has been resolved; the full update timeline is below.

Started
May 19, 2025, 10:12 PM UTC
Resolved
May 19, 2025, 10:37 PM UTC
Duration
25m
Detected by Pingoru
May 19, 2025, 10:12 PM UTC

Affected components

US Cloud DashboardGPS / Location / MapRouting

Update timeline

  1. investigating May 19, 2025, 10:12 PM UTC

    We are currently investigating an issue where the Overview Page returns an error message for customers in Mexico. Estamos investigando un problema en el que la página de Vista General muestra un mensaje de error para los clientes en México.

  2. investigating May 19, 2025, 10:37 PM UTC

    We are continuing to investigate this issue.

  3. resolved May 19, 2025, 10:37 PM UTC

    This incident has been resolved.