Samsara incident

Webstore - VIN Decoder returning errors due to third party maintenance

Samsara experienced a minor incident on May 26, 2025 affecting US Cloud Dashboard, lasting 2d 3h. The incident has been resolved; the full update timeline is below.

Started: May 26, 2025, 11:23 AM UTC
Resolved: May 28, 2025, 02:42 PM UTC
Duration: 2d 3h
Detected by Pingoru: May 26, 2025, 11:23 AM UTC

Affected components

US Cloud Dashboard

Update timeline

monitoring May 26, 2025, 11:23 AM UTC

We are currently experiencing an issue where the VIN decoder in the Samsara Webstore is returning errors due to third party maintenace. Our engineering team is actively engaging our third party provider to ensure the full resolution for this maintenance. In the meantime, we recommend reaching out to our Support team for assistance at samsara.com/help. For updates on this incident, please visit samsarastatus.com.
resolved May 28, 2025, 02:42 PM UTC

We have confirmed that the issue is now resolved. Please contact http://samsara.com/help if you have any questions or concerns.