Samsara incident

Samsara Cloud - AG device real-time data features delayed or stale

Critical Resolved View vendor source →

Samsara experienced a critical incident on June 25, 2025 affecting US Cloud Dashboard and Alerts, lasting 2h 44m. The incident has been resolved; the full update timeline is below.

Started
Jun 25, 2025, 08:06 PM UTC
Resolved
Jun 25, 2025, 10:50 PM UTC
Duration
2h 44m
Detected by Pingoru
Jun 25, 2025, 08:06 PM UTC

Affected components

US Cloud DashboardAlerts

Update timeline

  1. identified Jun 25, 2025, 08:06 PM UTC

    We are currently experiencing an issue where AG related real-time features such as locations and alerts may be delayed or stale. Our engineering team is actively investigating and working to resolve this as quickly as possible. For real-time updates, please visit www.samsarastatus.com

  2. monitoring Jun 25, 2025, 08:15 PM UTC

    We're seeing a recovery in AG connectivity, with the number of connected devices returning to normal levels. We are monitoring the situation at the moment. For real-time updates, please visit www.samsarastatus.com

  3. investigating Jun 25, 2025, 08:33 PM UTC

    We are continuing to see delayed or stale AG related real-time features such as locations and alerts on Samsara Cloud. We are continuing to investigate the issue. For real-time updates, please visit www.samsarastatus.com

  4. investigating Jun 25, 2025, 10:49 PM UTC

    We are continuing to investigate this issue.

  5. resolved Jun 25, 2025, 10:50 PM UTC

    This incident has been resolved.