Salsify incident
Delays affecting imports, bulk edits, subscriptions
Salsify experienced a minor incident on March 4, 2026 affecting Salsify Application, lasting 3h. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Mar 04, 2026, 04:30 PM UTC
Our engineers are investigating long-queuing imports, and delayed bulk edit actions and subscription triggers. Please reach out to customer support at https://help.salsify.com/help/contact-feedback for any questions regarding this subject.
- monitoring Mar 04, 2026, 06:19 PM UTC
Our engineers have identified and addressed an issue which was causing long-queuing imports, as well as delayed bulk edit actions and subscription triggers. Operation times should be returning to normal. We are continuing to monitor closely. Please reach out to customer support at https://help.salsify.com/help/contact-feedback for any questions regarding this subject.
- resolved Mar 04, 2026, 07:31 PM UTC
Our engineers identified and addressed an issue which caused long-queuing imports, as well as delayed bulk edit actions and subscription triggers. Operation times have returned to normal. Please reach out to customer support at https://help.salsify.com/help/contact-feedback for any questions regarding this subject.