Salesloft experienced a notice incident on February 2, 2026, lasting 1d 4h. The incident has been resolved; the full update timeline is below.
Update timeline
- investigating Feb 02, 2026, 06:59 PM UTC
We are currently investigating reports where users Lofting emails from Outlook are finding the message body replaced with the text "Undefined."
- resolved Feb 03, 2026, 11:08 PM UTC
We have successfully deployed a fix for the issue where Lofted emails sent via the Outlook Extension were arriving with the body content replaced by the word "Undefined." Thank you for your patience.