Salesloft incident

Drift Chat - Routing Latency

Minor Resolved View vendor source →

Salesloft experienced a minor incident on February 4, 2026 affecting Drift Chat, lasting 1d 22h. The incident has been resolved; the full update timeline is below.

Started
Feb 04, 2026, 07:42 PM UTC
Resolved
Feb 06, 2026, 06:18 PM UTC
Duration
1d 22h
Detected by Pingoru
Feb 04, 2026, 07:42 PM UTC

Affected components

Drift Chat

Update timeline

  1. investigating Feb 04, 2026, 07:42 PM UTC

    We are investigating an issue where playbook flows are stopping prematurely causing routing to not occur.

  2. investigating Feb 04, 2026, 07:43 PM UTC

    We are continuing to investigate this issue.

  3. resolved Feb 06, 2026, 06:18 PM UTC

    This incident has been resolved.