Affected components
Drift Chat
Update timeline
- investigating Feb 04, 2026, 07:42 PM UTC
We are investigating an issue where playbook flows are stopping prematurely causing routing to not occur.
- investigating Feb 04, 2026, 07:43 PM UTC
We are continuing to investigate this issue.
- resolved Feb 06, 2026, 06:18 PM UTC
This incident has been resolved.
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