Salesloft experienced a major incident on March 12, 2026 affecting Salesloft Connect (Chrome Extension), lasting 5d 20h. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- identified Mar 12, 2026, 05:12 PM UTC
There’s currently an issue where users are receiving a permissions error when attempting to import records via our Chrome extension. Our engineering team has identified the root cause and is working on developing a fix. Please continue to monitor the status page for additional updates.
- investigating Mar 16, 2026, 11:19 PM UTC
Our Engineering team has identified the cause and is working on a fix as a top priority for the various extension issues. We will provide further updates as soon as more information is available. Please continue to monitor the status page for the latest updates. Thank you for your continued patience.
- monitoring Mar 17, 2026, 02:07 PM UTC
We’ve deployed a fix to resolve the extension importing and Lofting issues. Please update Salesloft Connect to version V1.7.6 and refresh Chrome to ensure the changes take effect. We’re monitoring to ensure the changes have the preferred impact. Continue to monitor the status page for additional updates.
- resolved Mar 18, 2026, 02:00 PM UTC
We've deployed a fix that has resolved the extension issues. Please update Salesloft Connect to version V1.7.6 and refresh Chrome to ensure the changes take effect.