Salesforce incident
Tableau feature disruption: PDCAAA, PDCHA, PDINA (+1 more)
Resolved after 20 hours 30 minutes, affecting PDCAAA and PDCHA and 1 more, on October 12, 2026.
We have published the following Knowledge Article which provides specific instructions and recommendations for customers who may have been affected by this issue: https://help.salesforce.com/s/articleView?id=005461980&type=1
Affected components
Update timeline
- identified Oct 12, 2026, 07:30 PM UTC
Degradation Started: tableauFeatureDisruption
- resolved Oct 13, 2026, 04:00 PM UTC
Resolved: Incident Resolved
- monitoring Oct 15, 2026, 08:55 PM UTC
We resolved an issue where some Prep flows that appended to a published data source showed fewer records than expected in the output data source. We applied a fix and restarted affected services. Affected customers can run a full refresh with the Create output option to refresh the data source. We apologize for how this incident affected you and your business. We will undertake a full investigation of the incident, establishing the technical trigger, the underlying cause, and preventive action to avoid a repeat in the future.
- monitoring Oct 15, 2026, 10:07 PM UTC
We have published the following Knowledge Article which provides specific instructions and recommendations for customers who may have been affected by this issue: https://help.salesforce.com/s/articleView?id=005461980&type=1
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