Salesforce incident

Service cloud voice degradation: USA348

Minor Vendor's status page →

Resolved after 7 hours 32 minutes, affecting USA348, on October 1, 2026.

identified Oct 01, 2026, 02:45 PM UTC

Degradation Started: serviceCloudVoiceDegradation

Started
Oct 01, 2026, 02:45 PM UTC
Resolved
Oct 01, 2026, 10:17 PM UTC
Duration
7h 32m
Detected by Pingoru
Oct 01, 2026, 02:45 PM UTC

Affected components

USA348

Update timeline

  1. identified Oct 01, 2026, 02:45 PM UTC

    Degradation Started: serviceCloudVoiceDegradation

  2. resolved Oct 01, 2026, 10:17 PM UTC

    Resolved: Incident Resolved

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