Salesforce incident

Marketing cloud personalization personalization feature degradation: PROD1

Minor Vendor's status page →

Resolved after 25 minutes, affecting PROD1, on October 16, 2026.

identified Oct 16, 2026, 03:32 PM UTC

Degradation Started: marketingCloudPersonalizationPersonalizationFeatureDegradation

Started
Oct 16, 2026, 03:32 PM UTC
Resolved
Oct 16, 2026, 03:57 PM UTC
Duration
25m
Detected by Pingoru
Oct 16, 2026, 03:32 PM UTC

Affected components

PROD1

Update timeline

  1. identified Oct 16, 2026, 03:32 PM UTC

    Degradation Started: marketingCloudPersonalizationPersonalizationFeatureDegradation

  2. resolved Oct 16, 2026, 03:57 PM UTC

    Resolved: Incident Resolved

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