Salesforce incident

Tableau performance degradation: 10AYPD, PDCAAA, PDUEAA (+4 more)

Resolved after 2 days 10 hours, affecting 10AYPD and PDCAAA and 1 more, on October 13, 2026.

monitoring Oct 16, 2026, 06:15 AM UTC

We've deployed the fix during off-peak hours to the affected US pods, and we've confirmed that workbooks are loading normally again. Originally posted here https://status.salesforce.com/incidents/20004486 We apologize for the impact this incident had on customers and their businesses. We'll complete a full investigation to establish the technical trigger and underlying cause, and we'll put preventive actions in place to stop this from happening again.

Started
Oct 13, 2026, 06:36 PM UTC
Resolved
Oct 16, 2026, 05:25 AM UTC
Duration
2d 10h
Detected by Pingoru
Oct 13, 2026, 06:36 PM UTC

Affected components

10AYPDPDCAAAPDUEAAPDUEBAPDUECAUE1PDUW2BPD

Update timeline

  1. identified Oct 13, 2026, 06:36 PM UTC

    Degradation Started: tableauPerformanceDegradation

  2. resolved Oct 16, 2026, 05:25 AM UTC

    Resolved: Incident Resolved

  3. monitoring Oct 16, 2026, 06:15 AM UTC

    We've deployed the fix during off-peak hours to the affected US pods, and we've confirmed that workbooks are loading normally again. Originally posted here https://status.salesforce.com/incidents/20004486 We apologize for the impact this incident had on customers and their businesses. We'll complete a full investigation to establish the technical trigger and underlying cause, and we'll put preventive actions in place to stop this from happening again.

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