Saia incident

Component "PnD API - Inbound Planning Service (K8) (RouteMax APIs)" and a few other components are Down

Major Resolved View vendor source →

Saia experienced a major incident on May 24, 2026 affecting Appointment Automation Health Check and BOL Soap and 1 more component, lasting 20h 48m. The incident has been resolved; the full update timeline is below.

Started
May 24, 2026, 04:06 AM UTC
Resolved
May 25, 2026, 12:55 AM UTC
Duration
20h 48m
Detected by Pingoru
May 24, 2026, 04:06 AM UTC

Affected components

Appointment Automation Health CheckBOL SoapCustomer Shipment Tracing - SOAPPickup SOAPRate Quote REST Customer API - HealthcheckShipment SoapTrailer Tracking - DWOP Monitoring ServiceTrailer Tracking - Mispull Monitoring Service

Update timeline

  1. investigating May 24, 2026, 08:43 PM UTC

    "WorkDay-Saianet (Workday)" is Down

  2. investigating May 24, 2026, 08:43 PM UTC

    "Prod-Roads and Linehaul-SystemReferenceService (Roads Services Health check)" is Down

  3. investigating May 24, 2026, 08:43 PM UTC

    "LOWES DCC Trailer Notification (LOWES)" is Down

  4. investigating May 24, 2026, 08:43 PM UTC

    "Prod-Roads and Linehaul-DailyScheduleService (Roads Services Health check)" is Down

  5. investigating May 24, 2026, 08:44 PM UTC

    "Prod-Roads and Linehaul-SaiaLookupApp (Roads Services Health check)" is Down

  6. investigating May 24, 2026, 08:46 PM UTC

    "Prod-Roads and Linehaul-AuthenticationService (Roads Services Health check)" is Down

  7. investigating May 24, 2026, 08:46 PM UTC

    "Prod-Roads and Linehaul-MasterScheduleService (Roads Services Health check)" is Down

  8. investigating May 24, 2026, 08:47 PM UTC

    "Prod-Roads and Linehaul-EmptyMilesService (Roads Services Health check)" is Down

  9. investigating May 24, 2026, 08:47 PM UTC

    "New Xdock Supervisor Phone (DCAXDOCK17) (Dock APIs/Apps)" is Down

  10. investigating May 24, 2026, 08:47 PM UTC

    "Prod-Roads and Linehaul-DriverService (Roads Services Health check)" is Down

  11. investigating May 24, 2026, 08:47 PM UTC

    "Prod-Roads and Linehaul-CommonService (Roads Services Health check)" is Down

  12. investigating May 24, 2026, 08:47 PM UTC

    "Prod-Roads and Linehaul-TonnageService (Roads Services Health check)" is Down

  13. investigating May 24, 2026, 08:47 PM UTC

    "Prod-Roads and Linehaul-ManifestService (Roads Services Health check)" is Down

  14. investigating May 24, 2026, 08:48 PM UTC

    "Prod-Roads and Linehaul-EquipmentService (Roads Services Health check)" is Down

  15. monitoring May 24, 2026, 08:48 PM UTC

    "WorkDay-Saianet (Workday)" is Operational

  16. monitoring May 24, 2026, 08:49 PM UTC

    "Prod-Roads and Linehaul-EquipmentService (Roads Services Health check)" is Operational

  17. monitoring May 24, 2026, 08:49 PM UTC

    "Prod-Roads and Linehaul-TonnageService (Roads Services Health check)" is Operational

  18. monitoring May 24, 2026, 08:49 PM UTC

    "Prod-Roads and Linehaul-ManifestService (Roads Services Health check)" is Operational

  19. monitoring May 24, 2026, 08:49 PM UTC

    "Prod-Roads and Linehaul-SystemReferenceService (Roads Services Health check)" is Operational

  20. monitoring May 24, 2026, 08:49 PM UTC

    "Prod-Roads and Linehaul-DriverService (Roads Services Health check)" is Operational

  21. monitoring May 24, 2026, 08:49 PM UTC

    "New Xdock Supervisor Phone (DCAXDOCK17) (Dock APIs/Apps)" is Operational

  22. monitoring May 24, 2026, 08:49 PM UTC

    "Prod-Roads and Linehaul-CommonService (Roads Services Health check)" is Operational

  23. monitoring May 24, 2026, 08:49 PM UTC

    "Prod-Roads and Linehaul-DailyScheduleService (Roads Services Health check)" is Operational

  24. monitoring May 24, 2026, 08:49 PM UTC

    "LOWES DCC Trailer Notification (LOWES)" is Operational

  25. monitoring May 24, 2026, 08:50 PM UTC

    "Customer REST Tracking API (Customer API)" is Operational

  26. monitoring May 24, 2026, 08:50 PM UTC

    "Prod-Roads and Linehaul-SaiaLookupApp (Roads Services Health check)" is Operational

  27. investigating May 24, 2026, 08:50 PM UTC

    "Saia Rates Health Check (Raters App)" is Down

  28. monitoring May 24, 2026, 08:50 PM UTC

    "Haulmax Health Check Monitor (LiveHaul - Driver Plan Apps/APIs)" is Operational

  29. monitoring May 24, 2026, 08:51 PM UTC

    "Prod-Roads and Linehaul-AuthenticationService (Roads Services Health check)" is Operational

  30. monitoring May 24, 2026, 08:51 PM UTC

    "Prod-Roads and Linehaul-MasterScheduleService (Roads Services Health check)" is Operational

  31. monitoring May 24, 2026, 08:52 PM UTC

    "Livehaul Bulk Health Check Monitor (LiveHaul - Driver Plan Apps/APIs)" is Operational

  32. monitoring May 24, 2026, 08:53 PM UTC

    "Driver Plan API HealthCheck (LiveHaul - Driver Plan Apps/APIs)" is Operational

  33. monitoring May 24, 2026, 08:53 PM UTC

    "Forklift Tablet & Supervisor Phone App (Dock APIs/Apps)" is Operational

  34. investigating May 24, 2026, 09:04 PM UTC

    "LOWES DCC Trailer Notification (LOWES)" is Down

  35. investigating May 24, 2026, 09:05 PM UTC

    "Customer REST Tracking API (Customer API)" is Down

  36. investigating May 24, 2026, 09:06 PM UTC

    "Haulmax Health Check Monitor (LiveHaul - Driver Plan Apps/APIs)" is Down

  37. investigating May 24, 2026, 09:07 PM UTC

    "Livehaul Bulk Health Check Monitor (LiveHaul - Driver Plan Apps/APIs)" is Down

  38. investigating May 24, 2026, 09:08 PM UTC

    "Driver Plan API HealthCheck (LiveHaul - Driver Plan Apps/APIs)" is Down

  39. investigating May 24, 2026, 09:08 PM UTC

    "Prod-Roads and Linehaul-TonnageService (Roads Services Health check)" is Down

  40. investigating May 24, 2026, 09:09 PM UTC

    "Forklift Tablet & Supervisor Phone App (Dock APIs/Apps)" is Down

  41. investigating May 24, 2026, 09:09 PM UTC

    "WorkDay-Saianet (Workday)" is Down

  42. monitoring May 24, 2026, 09:09 PM UTC

    "Prod-Roads and Linehaul-TonnageService (Roads Services Health check)" is Operational

  43. investigating May 24, 2026, 09:10 PM UTC

    "Trailer Tracking - DWOP Monitoring Service" is Down

  44. investigating May 24, 2026, 09:13 PM UTC

    "New Xdock Supervisor Phone (DCAXDOCK17) (Dock APIs/Apps)" is Down

  45. investigating May 24, 2026, 09:13 PM UTC

    "Prod-Roads and Linehaul-ManifestService (Roads Services Health check)" is Down

  46. investigating May 24, 2026, 09:14 PM UTC

    "Prod-Roads and Linehaul-TonnageService (Roads Services Health check)" is Down

  47. investigating May 24, 2026, 09:14 PM UTC

    "Prod-Roads and Linehaul-PurchaseTransportationService (Roads Services Health check)" is Down

  48. investigating May 24, 2026, 09:14 PM UTC

    "Prod-Roads and Linehaul-SystemReferenceService (Roads Services Health check)" is Down

  49. investigating May 24, 2026, 09:14 PM UTC

    "Prod-Roads and Linehaul-DailyScheduleService (Roads Services Health check)" is Down

  50. investigating May 24, 2026, 09:15 PM UTC

    "Prod-Roads and Linehaul-SaiaLookupApp (Roads Services Health check)" is Down

  51. investigating May 24, 2026, 09:15 PM UTC

    "New Xdock Supervisor Phone (DCAXDOCK15) (Dock APIs/Apps)" is Down

  52. investigating May 24, 2026, 09:16 PM UTC

    "TST HealthCheck (Customer API)" is Down

  53. monitoring May 24, 2026, 09:16 PM UTC

    "Prod-Roads and Linehaul-SystemReferenceService (Roads Services Health check)" is Operational

  54. monitoring May 24, 2026, 09:16 PM UTC

    "Haulmax Health Check Monitor (LiveHaul - Driver Plan Apps/APIs)" is Operational

  55. monitoring May 24, 2026, 09:16 PM UTC

    "New Xdock Supervisor Phone (DCAXDOCK15) (Dock APIs/Apps)" is Operational

  56. monitoring May 24, 2026, 09:16 PM UTC

    "Prod-Roads and Linehaul-DailyScheduleService (Roads Services Health check)" is Operational

  57. monitoring May 24, 2026, 09:17 PM UTC

    "Trailer Tracking - DWOP Monitoring Service" is Operational

  58. monitoring May 24, 2026, 09:17 PM UTC

    "TST HealthCheck (Customer API)" is Operational

  59. monitoring May 24, 2026, 09:17 PM UTC

    "Prod-Roads and Linehaul-SaiaLookupApp (Roads Services Health check)" is Operational

  60. monitoring May 24, 2026, 09:17 PM UTC

    "Saia Rates Health Check (Raters App)" is Operational

  61. monitoring May 24, 2026, 09:18 PM UTC

    "Prod-Roads and Linehaul-ManifestService (Roads Services Health check)" is Operational

  62. monitoring May 24, 2026, 09:18 PM UTC

    "Prod-Roads and Linehaul-TonnageService (Roads Services Health check)" is Operational

  63. monitoring May 24, 2026, 09:18 PM UTC

    "Prod-Roads and Linehaul-PurchaseTransportationService (Roads Services Health check)" is Operational

  64. monitoring May 24, 2026, 09:18 PM UTC

    "Livehaul Bulk Health Check Monitor (LiveHaul - Driver Plan Apps/APIs)" is Operational

  65. monitoring May 24, 2026, 09:18 PM UTC

    "New Xdock Supervisor Phone (DCAXDOCK17) (Dock APIs/Apps)" is Operational

  66. monitoring May 24, 2026, 09:18 PM UTC

    "Rate Quote REST Customer API - Healthcheck" is Operational

  67. investigating May 24, 2026, 09:19 PM UTC

    "Optym Dispatch APIM K8 Health Check (RouteMax APIs)" is Down

  68. investigating May 24, 2026, 09:19 PM UTC

    "Website-Rate Quote Service (Saia Website API Per Microservice)" is Down

  69. investigating May 24, 2026, 09:19 PM UTC

    "Sales.com (RAR)" is Down

  70. investigating May 24, 2026, 09:19 PM UTC

    "RAR Endpoint (RAR)" is Down

  71. investigating May 24, 2026, 09:19 PM UTC

    "Website-Terminal Service (Saia Website API Per Microservice)" is Down

  72. investigating May 24, 2026, 09:19 PM UTC

    "PnD API - City Driver Service (K8) (RouteMax APIs)" is Down

  73. investigating May 24, 2026, 09:19 PM UTC

    "Customer Shipment Tracing - SOAP" is Down

  74. monitoring May 24, 2026, 09:20 PM UTC

    "Forklift Tablet & Supervisor Phone App (Dock APIs/Apps)" is Operational

  75. monitoring May 24, 2026, 09:20 PM UTC

    "WorkDay-Saianet (Workday)" is Operational

  76. investigating May 24, 2026, 09:20 PM UTC

    "Pickup SOAP" is Down

  77. investigating May 24, 2026, 09:20 PM UTC

    "Pickup SOAP (Pickup)" is Down

  78. investigating May 24, 2026, 09:20 PM UTC

    "Website-Cargo Claim Service (Saia Website API Per Microservice)" is Down

  79. investigating May 24, 2026, 09:20 PM UTC

    "BOL Soap" is Down

  80. monitoring May 24, 2026, 09:20 PM UTC

    "Optym Dispatch APIM K8 Health Check (RouteMax APIs)" is Operational

  81. investigating May 24, 2026, 09:20 PM UTC

    "Rate Quote Proxy SOAP - Prod (SOAP and Rest APIs)" is Down

  82. investigating May 24, 2026, 09:20 PM UTC

    "Website-Tracking Service (Saia Website API Per Microservice)" is Down

  83. investigating May 24, 2026, 09:20 PM UTC

    "Website-Document Service (Saia Website API Per Microservice)" is Down

  84. investigating May 24, 2026, 09:21 PM UTC

    "Shipment Soap" is Down

  85. monitoring May 24, 2026, 09:21 PM UTC

    "LOWES DCC Trailer Notification (LOWES)" is Operational

  86. investigating May 24, 2026, 09:21 PM UTC

    "Website-Pickup Service (Pickup)" is Down

  87. investigating May 24, 2026, 09:21 PM UTC

    "Website-Pickup Service (Saia Website API Per Microservice)" is Down

  88. investigating May 24, 2026, 09:21 PM UTC

    "Website-User Service (Saia Website API Per Microservice)" is Down

  89. investigating May 24, 2026, 09:21 PM UTC

    "PnD API - Driver Details API (k8) (RouteMax APIs)" is Down

  90. investigating May 24, 2026, 09:21 PM UTC

    "Raters App (Raters App)" is Down

  91. investigating May 24, 2026, 09:21 PM UTC

    "TST HealthCheck (Customer API)" is Down

  92. investigating May 24, 2026, 09:21 PM UTC

    "PnD API - City Driver Saia Event Service (K8) (RouteMax APIs)" is Down

  93. investigating May 24, 2026, 09:21 PM UTC

    "Website-Point Service (Saia Website API Per Microservice)" is Down

  94. investigating May 24, 2026, 09:21 PM UTC

    "Website-Shipment Service (Saia Website API Per Microservice)" is Down

  95. investigating May 24, 2026, 09:22 PM UTC

    "Haulmax Health Check Monitor (LiveHaul - Driver Plan Apps/APIs)" is Down

  96. investigating May 24, 2026, 09:22 PM UTC

    "Website-Claim Service (Saia Website API Per Microservice)" is Down

  97. investigating May 24, 2026, 09:22 PM UTC

    "PnD API - Inbound Planning Service (K8) (RouteMax APIs)" is Down

  98. investigating May 24, 2026, 09:23 PM UTC

    "Website-BOL Service (Saia Website API Per Microservice)" is Down

  99. investigating May 24, 2026, 09:23 PM UTC

    "PnD API - City Driver Mobile Event Service (K8) (RouteMax APIs)" is Down

  100. investigating May 24, 2026, 09:23 PM UTC

    "Livehaul Bulk Health Check Monitor (LiveHaul - Driver Plan Apps/APIs)" is Down

  101. investigating May 24, 2026, 09:24 PM UTC

    "Rate Quote REST Customer API - Healthcheck" is Down

  102. investigating May 24, 2026, 09:24 PM UTC

    "Website-Transit Time Service (Saia Website API Per Microservice)" is Down

  103. investigating May 24, 2026, 09:24 PM UTC

    "Website-Notification Service (Saia Website API Per Microservice)" is Down

  104. investigating May 24, 2026, 09:25 PM UTC

    "Forklift Tablet & Supervisor Phone App (Dock APIs/Apps)" is Down

  105. investigating May 24, 2026, 09:25 PM UTC

    "WorkDay-Saianet (Workday)" is Down

  106. investigating May 24, 2026, 09:28 PM UTC

    "CS Disputes (CS Disputes)" is Down

  107. investigating May 24, 2026, 09:28 PM UTC

    "New Xdock Supervisor Phone (DCAXDOCK16) (Dock APIs/Apps)" is Down

  108. investigating May 24, 2026, 09:28 PM UTC

    "Saia Rates Health Check (Raters App)" is Down

  109. investigating May 24, 2026, 09:28 PM UTC

    "Prod-Roads and Linehaul-EmptyMilesService (Roads Services Health check)" is Down

  110. investigating May 24, 2026, 09:28 PM UTC

    "Prod-Roads and Linehaul-EquipmentService (Roads Services Health check)" is Down

  111. investigating May 24, 2026, 09:28 PM UTC

    "Prod-Roads and Linehaul-DriverService (Roads Services Health check)" is Down

  112. investigating May 24, 2026, 09:28 PM UTC

    "LH Mobile API v1 (LiveHaul - Driver Plan Apps/APIs)" is Down

  113. investigating May 24, 2026, 09:28 PM UTC

    "Prod-Roads and Linehaul-CommonService (Roads Services Health check)" is Down

  114. investigating May 24, 2026, 09:29 PM UTC

    "Prod-Roads and Linehaul-ManifestService (Roads Services Health check)" is Down

  115. investigating May 24, 2026, 09:30 PM UTC

    "Optym Dispatch APIM K8 Health Check (RouteMax APIs)" is Down

  116. investigating May 24, 2026, 09:30 PM UTC

    "OSD API (OSD Prod)" is Down

  117. investigating May 24, 2026, 09:30 PM UTC

    "Trailer Tracking - Mispull Monitoring Service" is Down

  118. investigating May 24, 2026, 09:30 PM UTC

    "Prod-Roads and Linehaul-SystemReferenceService (Roads Services Health check)" is Down

  119. investigating May 24, 2026, 09:30 PM UTC

    "Appointment Automation Health Check" is Down

  120. investigating May 24, 2026, 09:30 PM UTC

    "Prod-Roads and Linehaul-TonnageService (Roads Services Health check)" is Down

  121. investigating May 24, 2026, 09:30 PM UTC

    "Prod-Roads and Linehaul-PurchaseTransportationService (Roads Services Health check)" is Down

  122. investigating May 24, 2026, 09:30 PM UTC

    "Prod-Roads and Linehaul-DailyScheduleService (Roads Services Health check)" is Down

  123. investigating May 24, 2026, 09:30 PM UTC

    "Prod-Roads and Linehaul-SaiaLookupApp (Roads Services Health check)" is Down

  124. investigating May 24, 2026, 09:31 PM UTC

    "New Xdock Supervisor Phone (DCAXDOCK17) (Dock APIs/Apps)" is Down

  125. investigating May 24, 2026, 09:31 PM UTC

    "LOWES DCC Trailer Notification (LOWES)" is Down

  126. investigating May 24, 2026, 09:31 PM UTC

    "WnR Prod API (Wnr Prod)" is Down

  127. investigating May 24, 2026, 09:31 PM UTC

    "New Xdock Supervisor Phone (DCAXDOCK15) (Dock APIs/Apps)" is Down

  128. investigating May 24, 2026, 09:32 PM UTC

    "New Xdock Supervisor Phone (Dock APIs/Apps)" is Down

  129. investigating May 24, 2026, 09:32 PM UTC

    "Prod-Roads and Linehaul-AuthenticationService (Roads Services Health check)" is Down

  130. investigating May 24, 2026, 09:32 PM UTC

    "Trailer Tracking - DWOP Monitoring Service" is Down

  131. investigating May 24, 2026, 09:32 PM UTC

    "Prod-Roads and Linehaul-MasterScheduleService (Roads Services Health check)" is Down

  132. investigating May 24, 2026, 09:34 PM UTC

    "DCACLEO01.saia.com (CLEO Service)" is Down

  133. monitoring May 24, 2026, 09:50 PM UTC

    "New Xdock Supervisor Phone (DCAXDOCK16) (Dock APIs/Apps)" is Operational

  134. monitoring May 24, 2026, 09:50 PM UTC

    "Prod-Roads and Linehaul-EquipmentService (Roads Services Health check)" is Operational

  135. monitoring May 24, 2026, 09:50 PM UTC

    "Prod-Roads and Linehaul-EmptyMilesService (Roads Services Health check)" is Operational

  136. monitoring May 24, 2026, 09:50 PM UTC

    "Prod-Roads and Linehaul-CommonService (Roads Services Health check)" is Operational

  137. monitoring May 24, 2026, 09:50 PM UTC

    "Prod-Roads and Linehaul-DriverService (Roads Services Health check)" is Operational

  138. monitoring May 24, 2026, 09:50 PM UTC

    "Saia Rates Health Check (Raters App)" is Operational

  139. monitoring May 24, 2026, 09:50 PM UTC

    "WnR Prod API (Wnr Prod)" is Operational

  140. monitoring May 24, 2026, 09:50 PM UTC

    "Prod-Roads and Linehaul-ManifestService (Roads Services Health check)" is Operational

  141. monitoring May 24, 2026, 09:50 PM UTC

    "CS Disputes (CS Disputes)" is Operational

  142. monitoring May 24, 2026, 09:51 PM UTC

    "Livehaul Bulk Health Check Monitor (LiveHaul - Driver Plan Apps/APIs)" is Operational

  143. monitoring May 24, 2026, 09:51 PM UTC

    "Trailer Tracking - DWOP Monitoring Service" is Operational

  144. monitoring May 24, 2026, 09:51 PM UTC

    "Rate Quote REST Customer API - Healthcheck" is Operational

  145. monitoring May 24, 2026, 09:51 PM UTC

    "Prod-Roads and Linehaul-TonnageService (Roads Services Health check)" is Operational

  146. monitoring May 24, 2026, 09:51 PM UTC

    "Prod-Roads and Linehaul-SystemReferenceService (Roads Services Health check)" is Operational

  147. monitoring May 24, 2026, 09:51 PM UTC

    "LH Mobile API v1 (LiveHaul - Driver Plan Apps/APIs)" is Operational

  148. monitoring May 24, 2026, 09:51 PM UTC

    "Driver Plan API HealthCheck (LiveHaul - Driver Plan Apps/APIs)" is Operational

  149. monitoring May 24, 2026, 09:51 PM UTC

    "Optym Dispatch APIM K8 Health Check (RouteMax APIs)" is Operational

  150. monitoring May 24, 2026, 09:51 PM UTC

    "Prod-Roads and Linehaul-DailyScheduleService (Roads Services Health check)" is Operational

  151. monitoring May 24, 2026, 09:52 PM UTC

    "WorkDay-Saianet (Workday)" is Operational

  152. monitoring May 24, 2026, 09:52 PM UTC

    "Prod-Roads and Linehaul-PurchaseTransportationService (Roads Services Health check)" is Operational

  153. monitoring May 24, 2026, 09:52 PM UTC

    "Prod-Roads and Linehaul-SaiaLookupApp (Roads Services Health check)" is Operational

  154. monitoring May 24, 2026, 09:52 PM UTC

    "Forklift Tablet & Supervisor Phone App (Dock APIs/Apps)" is Operational

  155. monitoring May 24, 2026, 09:53 PM UTC

    "Rate Quote Proxy (Customer API)" is Operational

  156. monitoring May 24, 2026, 09:53 PM UTC

    "New Xdock Supervisor Phone (DCAXDOCK17) (Dock APIs/Apps)" is Operational

  157. monitoring May 24, 2026, 09:53 PM UTC

    "Customer REST Tracking API (Customer API)" is Operational

  158. monitoring May 24, 2026, 09:53 PM UTC

    "Trailer Tracking - Mispull Monitoring Service" is Operational

  159. monitoring May 24, 2026, 09:53 PM UTC

    "Prod-Roads and Linehaul-AuthenticationService (Roads Services Health check)" is Operational

  160. monitoring May 24, 2026, 09:54 PM UTC

    "Prod-Roads and Linehaul-MasterScheduleService (Roads Services Health check)" is Operational

  161. monitoring May 24, 2026, 09:54 PM UTC

    "New Xdock Supervisor Phone (Dock APIs/Apps)" is Operational

  162. monitoring May 24, 2026, 09:54 PM UTC

    "Haulmax Health Check Monitor (LiveHaul - Driver Plan Apps/APIs)" is Operational

  163. monitoring May 24, 2026, 09:54 PM UTC

    "New Xdock Supervisor Phone (DCAXDOCK15) (Dock APIs/Apps)" is Operational

  164. monitoring May 24, 2026, 09:54 PM UTC

    "Appointment Automation Health Check" is Operational

  165. monitoring May 24, 2026, 09:55 PM UTC

    "OSD API (OSD Prod)" is Operational

  166. monitoring May 24, 2026, 09:56 PM UTC

    "Sales.com (RAR)" is Operational

  167. investigating May 24, 2026, 09:57 PM UTC

    "Optym Dispatch APIM K8 Health Check (RouteMax APIs)" is Down

  168. monitoring May 24, 2026, 09:57 PM UTC

    "Optym Dispatch APIM K8 Health Check (RouteMax APIs)" is Operational

  169. monitoring May 24, 2026, 09:58 PM UTC

    "LOWES DCC Trailer Notification (LOWES)" is Operational

  170. investigating May 24, 2026, 10:03 PM UTC

    "LOWES DCC Trailer Notification (LOWES)" is Down

  171. monitoring May 24, 2026, 10:04 PM UTC

    "LOWES DCC Trailer Notification (LOWES)" is Operational

  172. investigating May 24, 2026, 10:08 PM UTC

    "LOWES DCC Trailer Notification (LOWES)" is Down

  173. investigating May 24, 2026, 10:09 PM UTC

    "Haulmax Health Check Monitor (LiveHaul - Driver Plan Apps/APIs)" is Down

  174. monitoring May 24, 2026, 10:10 PM UTC

    "Haulmax Health Check Monitor (LiveHaul - Driver Plan Apps/APIs)" is Operational

  175. monitoring May 24, 2026, 10:13 PM UTC

    "LOWES DCC Trailer Notification (LOWES)" is Operational

  176. monitoring May 24, 2026, 10:18 PM UTC

    "DCACLEO01.saia.com (CLEO Service)" is Operational

  177. monitoring May 24, 2026, 11:15 PM UTC

    "Website-User Service (Saia Website API Per Microservice)" is Operational

  178. monitoring May 24, 2026, 11:15 PM UTC

    "PnD API - City Driver Service (K8) (RouteMax APIs)" is Operational

  179. monitoring May 24, 2026, 11:16 PM UTC

    "Website-Cargo Claim Service (Saia Website API Per Microservice)" is Operational

  180. monitoring May 24, 2026, 11:16 PM UTC

    "Website-Claim Service (Saia Website API Per Microservice)" is Operational

  181. monitoring May 24, 2026, 11:16 PM UTC

    "Website-Pickup Service (Saia Website API Per Microservice)" is Operational

  182. monitoring May 24, 2026, 11:16 PM UTC

    "Website-Pickup Service (Pickup)" is Operational

  183. monitoring May 24, 2026, 11:16 PM UTC

    "Website-Notification Service (Saia Website API Per Microservice)" is Operational

  184. monitoring May 24, 2026, 11:17 PM UTC

    "Website-Shipment Service (Saia Website API Per Microservice)" is Operational

  185. monitoring May 24, 2026, 11:17 PM UTC

    "PnD API - Driver Details API (k8) (RouteMax APIs)" is Operational

  186. monitoring May 24, 2026, 11:17 PM UTC

    "PnD API - City Driver Mobile Event Service (K8) (RouteMax APIs)" is Operational

  187. monitoring May 24, 2026, 11:18 PM UTC

    "PnD API - City Driver Saia Event Service (K8) (RouteMax APIs)" is Operational

  188. monitoring May 24, 2026, 11:18 PM UTC

    "Website-Tracking Service (Saia Website API Per Microservice)" is Operational

  189. monitoring May 24, 2026, 11:18 PM UTC

    "Website-Point Service (Saia Website API Per Microservice)" is Operational

  190. monitoring May 24, 2026, 11:18 PM UTC

    "TST HealthCheck (Customer API)" is Operational

  191. monitoring May 24, 2026, 11:18 PM UTC

    "Website-BOL Service (Saia Website API Per Microservice)" is Operational

  192. monitoring May 24, 2026, 11:19 PM UTC

    "Website-Rate Quote Service (Saia Website API Per Microservice)" is Operational

  193. monitoring May 24, 2026, 11:19 PM UTC

    "Website-Terminal Service (Saia Website API Per Microservice)" is Operational

  194. monitoring May 24, 2026, 11:20 PM UTC

    "Website-Transit Time Service (Saia Website API Per Microservice)" is Operational

  195. monitoring May 24, 2026, 11:20 PM UTC

    "Website-Document Service (Saia Website API Per Microservice)" is Operational

  196. monitoring May 24, 2026, 11:21 PM UTC

    "PnD API - Inbound Planning Service (K8) (RouteMax APIs)" is Operational

  197. monitoring May 25, 2026, 12:25 AM UTC

    "BOL Soap" is Operational

  198. monitoring May 25, 2026, 12:25 AM UTC

    "Raters App (Raters App)" is Operational

  199. monitoring May 25, 2026, 12:26 AM UTC

    "Rate Quote Proxy SOAP - Prod (SOAP and Rest APIs)" is Operational

  200. investigating May 25, 2026, 12:27 AM UTC

    "Rate Quote REST Customer API - Healthcheck" is Down

  201. monitoring May 25, 2026, 12:27 AM UTC

    "Pickup SOAP" is Operational

  202. monitoring May 25, 2026, 12:27 AM UTC

    "Pickup SOAP (Pickup)" is Operational

  203. monitoring May 25, 2026, 12:28 AM UTC

    "Shipment Soap" is Operational

  204. monitoring May 25, 2026, 12:29 AM UTC

    "Rate Quote REST Customer API - Healthcheck" is Operational

  205. monitoring May 25, 2026, 12:30 AM UTC

    "Customer Shipment Tracing - SOAP" is Operational

  206. investigating May 25, 2026, 12:41 AM UTC

    "Raters App (Raters App)" is Down

  207. monitoring May 25, 2026, 12:42 AM UTC

    "Raters App (Raters App)" is Operational

  208. resolved May 25, 2026, 12:55 AM UTC

    All components are Operational