Saia Outage History

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Saia had 95 outages in the last 2 years totaling 8h 58m of downtime, averaging 3.9 incidents per month.

There were 95 Saia outages since November 2, 2025 totaling 8h 58m of downtime. Each is summarised below. Incident details, duration, and resolution information.

Source: status.saia.com

Major October 19, 2026

"Rate Quote REST Customer API - Healthcheck" is Down

Detected by Pingoru
Oct 19, 2026, 09:14 PM UTC
Resolved
Oct 19, 2026, 09:16 PM UTC
Duration
2m
Affected: Rate Quote REST Customer API - Healthcheck
Timeline · 2 updates
  1. investigating Oct 19, 2026, 09:14 PM UTC

    "Rate Quote REST Customer API - Healthcheck" is Down

  2. resolved Oct 19, 2026, 09:16 PM UTC

    All components are Operational

Read the full incident report →

Major October 18, 2026

"Raters App (Raters App)" is Down

Detected by Pingoru
Oct 18, 2026, 07:16 AM UTC
Resolved
Oct 18, 2026, 07:17 AM UTC
Duration
50s
Timeline · 2 updates
  1. investigating Oct 18, 2026, 07:16 AM UTC

    "Raters App (Raters App)" is Down

  2. resolved Oct 18, 2026, 07:17 AM UTC

    All components are Operational

Read the full incident report →

Major October 18, 2026

"Email To Quote Health Check" is Down

Detected by Pingoru
Oct 18, 2026, 07:15 AM UTC
Resolved
Oct 18, 2026, 07:15 AM UTC
Duration
37s
Affected: Email To Quote Health Check
Timeline · 2 updates
  1. investigating Oct 18, 2026, 07:15 AM UTC

    "Email To Quote Health Check" is Down

  2. resolved Oct 18, 2026, 07:15 AM UTC

    All components are Operational

Read the full incident report →

Major October 18, 2026

Component "Forklift Tablet & Supervisor Phone App (Dock APIs/Apps)" and a few other components are Down

Detected by Pingoru
Oct 18, 2026, 06:55 AM UTC
Resolved
Oct 18, 2026, 07:06 AM UTC
Duration
11m
Timeline · 4 updates
  1. investigating Oct 18, 2026, 06:55 AM UTC

    "CS Disputes (CS Disputes)" is Down

  2. investigating Oct 18, 2026, 06:56 AM UTC

    "Forklift Tablet & Supervisor Phone App (Dock APIs/Apps)" is Down

  3. monitoring Oct 18, 2026, 07:05 AM UTC

    "CS Disputes (CS Disputes)" is Operational

  4. resolved Oct 18, 2026, 07:06 AM UTC

    All components are Operational

Read the full incident report →

Major October 18, 2026

Component "Saia Rates Health Check (Raters App)" and a few other components are Down

Detected by Pingoru
Oct 18, 2026, 03:41 AM UTC
Resolved
Oct 18, 2026, 03:42 AM UTC
Duration
53s
Affected: Cost Model Health Check
Timeline · 4 updates
  1. investigating Oct 18, 2026, 03:41 AM UTC

    "Cost Model Health Check" is Down

  2. investigating Oct 18, 2026, 03:42 AM UTC

    "Saia Rates Health Check (Raters App)" is Down

  3. monitoring Oct 18, 2026, 03:42 AM UTC

    "Cost Model Health Check" is Operational

  4. resolved Oct 18, 2026, 03:42 AM UTC

    All components are Operational

Read the full incident report →

Major October 18, 2026

"Crowley Health Check" is Down

Detected by Pingoru
Oct 18, 2026, 03:06 AM UTC
Resolved
Oct 18, 2026, 03:08 AM UTC
Duration
2m
Affected: Crowley Health Check
Timeline · 2 updates
  1. investigating Oct 18, 2026, 03:06 AM UTC

    "Crowley Health Check" is Down

  2. resolved Oct 18, 2026, 03:08 AM UTC

    All components are Operational

Read the full incident report →

Major October 11, 2026

Component "CS Disputes (CS Disputes)" and a few other components are Down

Detected by Pingoru
Oct 11, 2026, 05:12 AM UTC
Resolved
Oct 11, 2026, 05:13 AM UTC
Duration
1m
Affected: Crowley Health CheckEmail To Quote Health Check
Timeline · 6 updates
  1. investigating Oct 11, 2026, 05:12 AM UTC

    "Crowley Health Check" is Down

  2. investigating Oct 11, 2026, 05:12 AM UTC

    "CS Disputes (CS Disputes)" is Down

  3. investigating Oct 11, 2026, 05:12 AM UTC

    "Email To Quote Health Check" is Down

  4. monitoring Oct 11, 2026, 05:12 AM UTC

    "Crowley Health Check" is Operational

  5. monitoring Oct 11, 2026, 05:13 AM UTC

    "CS Disputes (CS Disputes)" is Operational

  6. resolved Oct 11, 2026, 05:13 AM UTC

    All components are Operational

Read the full incident report →

Major October 11, 2026

Component "Customer REST Tracking API (Customer API)" and a few other components are Down

Detected by Pingoru
Oct 11, 2026, 04:53 AM UTC
Resolved
Oct 11, 2026, 05:01 AM UTC
Duration
7m
Affected: Appointment Automation Health CheckBOL SoapCost Model Health CheckCrowley Health CheckCustomer Shipment Tracing - SOAPEmail To Quote Health CheckMFT Export Integration AppPickup SOAPRate Quote REST Customer API - HealthcheckShipment SoapTrailer Tracking - Mispull Monitoring Service
Timeline · 128 updates

Read the full incident report →

Major October 10, 2026

Component "Rate Quote Proxy (Customer API)" and a few other components are Down

Detected by Pingoru
Oct 10, 2026, 08:21 AM UTC
Resolved
Oct 10, 2026, 08:32 AM UTC
Duration
10m
Affected: Rate Quote REST Customer API - Healthcheck
Timeline · 6 updates
  1. investigating Oct 10, 2026, 08:21 AM UTC

    "TST HealthCheck (Customer API)" is Down

  2. investigating Oct 10, 2026, 08:26 AM UTC

    "Rate Quote Proxy (Customer API)" is Down

  3. investigating Oct 10, 2026, 08:27 AM UTC

    "Rate Quote REST Customer API - Healthcheck" is Down

  4. monitoring Oct 10, 2026, 08:29 AM UTC

    "Rate Quote REST Customer API - Healthcheck" is Operational

  5. monitoring Oct 10, 2026, 08:30 AM UTC

    "Rate Quote Proxy (Customer API)" is Operational

  6. resolved Oct 10, 2026, 08:32 AM UTC

    All components are Operational

Read the full incident report →

Major October 8, 2026

"Samsara Inspection Service" is Down

Detected by Pingoru
Oct 08, 2026, 09:43 PM UTC
Resolved
Oct 08, 2026, 09:45 PM UTC
Duration
1m
Affected: Samsara Inspection Service
Timeline · 2 updates
  1. investigating Oct 08, 2026, 09:43 PM UTC

    "Samsara Inspection Service" is Down

  2. resolved Oct 08, 2026, 09:45 PM UTC

    All components are Operational

Read the full incident report →

Major September 29, 2026

"Trailer Tracking - DWOP Monitoring Service" is Down

Detected by Pingoru
Sep 29, 2026, 06:41 PM UTC
Resolved
Sep 29, 2026, 06:42 PM UTC
Duration
37s
Affected: Trailer Tracking - DWOP Monitoring Service
Timeline · 2 updates
  1. investigating Sep 29, 2026, 06:41 PM UTC

    "Trailer Tracking - DWOP Monitoring Service" is Down

  2. resolved Sep 29, 2026, 06:42 PM UTC

    All components are Operational

Read the full incident report →

Major September 16, 2026

"Cost Model Health Check" is Down

Detected by Pingoru
Sep 16, 2026, 08:43 AM UTC
Resolved
Sep 16, 2026, 10:12 AM UTC
Duration
1h 28m
Affected: Cost Model Health Check
Timeline · 2 updates
  1. investigating Sep 16, 2026, 08:43 AM UTC

    "Cost Model Health Check" is Down

  2. resolved Sep 16, 2026, 10:12 AM UTC

    All components are Operational

Read the full incident report →

Major September 15, 2026

Component "PnD API - City Driver Mobile Event Service (K8) (RouteMax APIs)" and a few other components are Down

Detected by Pingoru
Sep 15, 2026, 10:34 AM UTC
Resolved
Sep 15, 2026, 04:51 PM UTC
Duration
6h 16m
Affected: Appointment Automation Health CheckBOL SoapCrowley Health CheckCustomer Shipment Tracing - SOAPEmail To Quote Health CheckMFT Export Integration AppPickup SOAPRate Quote REST Customer API - HealthcheckShipment SoapTrailer Tracking - DWOP Monitoring ServiceTrailer Tracking - Mispull Monitoring Service
Timeline · 199 updates

Read the full incident report →

Major September 14, 2026

Component "Prod-Roads and Linehaul-MasterScheduleService (Roads Services Health check)" and a few other components are Down

Detected by Pingoru
Sep 14, 2026, 05:05 AM UTC
Resolved
Sep 14, 2026, 05:15 AM UTC
Duration
10m
Affected: Appointment Automation Health CheckCost Model Health CheckCrowley Health CheckEmail To Quote Health CheckMFT Export Integration AppRate Quote REST Customer API - HealthcheckTrailer Tracking - DWOP Monitoring ServiceTrailer Tracking - Mispull Monitoring Service
Timeline · 82 updates

Read the full incident report →

Major September 13, 2026

Component "Website-Notification Service (Saia Website API Per Microservice)" and a few other components are Down

Detected by Pingoru
Sep 13, 2026, 05:43 AM UTC
Resolved
Sep 13, 2026, 05:45 AM UTC
Duration
1m
Timeline · 8 updates
  1. investigating Sep 13, 2026, 05:43 AM UTC

    "Website-Document Service (Saia Website API Per Microservice)" is Down

  2. investigating Sep 13, 2026, 05:43 AM UTC

    "Website-Pickup Service (Pickup)" is Down

  3. investigating Sep 13, 2026, 05:43 AM UTC

    "Website-Pickup Service (Saia Website API Per Microservice)" is Down

  4. investigating Sep 13, 2026, 05:44 AM UTC

    "Website-Notification Service (Saia Website API Per Microservice)" is Down

  5. monitoring Sep 13, 2026, 05:44 AM UTC

    "Website-Document Service (Saia Website API Per Microservice)" is Operational

  6. monitoring Sep 13, 2026, 05:44 AM UTC

    "Website-Notification Service (Saia Website API Per Microservice)" is Operational

  7. resolved Sep 13, 2026, 05:45 AM UTC

    All components are Operational

  8. monitoring Sep 13, 2026, 05:45 AM UTC

    "Website-Pickup Service (Saia Website API Per Microservice)" is Operational

Read the full incident report →

Major September 8, 2026

"Appointment Automation Health Check" is Down

Detected by Pingoru
Sep 08, 2026, 12:01 PM UTC
Resolved
Sep 08, 2026, 12:03 PM UTC
Duration
1m
Affected: Appointment Automation Health Check
Timeline · 2 updates
  1. investigating Sep 08, 2026, 12:01 PM UTC

    "Appointment Automation Health Check" is Down

  2. resolved Sep 08, 2026, 12:03 PM UTC

    All components are Operational

Read the full incident report →