Sage experienced a minor incident on September 1, 2026 affecting Sage 50 Accounts and Sage 50 Payroll and 1 more component, lasting 3h 18m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Sep 01, 2026, 11:41 AM UTC
We are investigating a potential issue with the service. An update will be provided within 30 minutes.
- investigating Sep 01, 2026, 12:19 PM UTC
We have identified an issue affecting a small subset of customers in the UK who are experiencing intermittent login issues when attempting to log in to various applications. While some customers are eventually able to log in successfully, others continue to experience login challenges. Some of the products potentially impacted/affected: SBC Accounting UKI SBC Payroll UKI Sage 50 Payroll Sage 50 Accounts Sage 200 We are currently investigating.
- resolved Sep 01, 2026, 03:00 PM UTC
The issue is resolved and the service is available and performing as expected.