Sage experienced a minor incident on August 28, 2026 affecting Brightpearl and Making Tax Digital (MTD) and 1 more component, lasting 4h 17m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- identified Aug 28, 2026, 09:44 AM UTC
We identified an issue in the UK preventing customers from using HMRC MTD (Making Tax Digital) functionality in the products listed below: - Sage Partner Edition (VAT Centre) - Sage Personal Tax (Personal Tax Viewer) - Sage Business Cloud Accounting UK (MTD VAT Submissions) - Sage Sole Trader - Making Tax Digital (MTD) - Sage X3 (Single Tenant) - Sage 200 Standard (UKI) - Sage 200 Professional SPC (UKI) - Sage 50 UK - Brightpearl - Sage Intacct Customers will be presented with an internal HTTP 500/504/499 error when attempting to submit. We are engaged with third-party, HMRC, waiting for updates.
- monitoring Aug 28, 2026, 12:06 PM UTC
Third-party, HMRC, has confirmed that the issue has been resolved, and HMRC MTD (Making Tax Digital) functionality is performing as expected for all products. We will continue to monitor closely.
- resolved Aug 28, 2026, 02:02 PM UTC
This issue is resolved. All services continue to perform as expected.