Sage experienced a minor incident on August 25, 2026 affecting Brightpearl and Brightpearl and 1 more component, lasting 1h 12m. The incident has been resolved; the full update timeline is below.
Affected components
BrightpearlBrightpearlBrightpearlBrightpearl
Update timeline
- investigating Aug 25, 2026, 03:23 PM UTC
We are investigating a potential issue with the service. An update will be provided within 30 minutes.
- monitoring Aug 25, 2026, 03:44 PM UTC
The service is performing as expected. Avoiding a reoccurrence is our priority as we closely monitor the service.
- resolved Aug 25, 2026, 04:36 PM UTC
The issue is resolved and the service continues to perform as expected.