Sage experienced a minor incident on August 11, 2026 affecting Sage 50 Cloud (FR) and Sage 100 Partner Cloud (FR) and 1 more component, lasting 21h 49m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Aug 11, 2026, 12:19 PM UTC
We are investigating a potential issue with the service. An update will be provided within 30 minutes.
- identified Aug 11, 2026, 12:56 PM UTC
Nous avons identifié qu’un sous-ensemble des factures soumises par des clients en France est rejeté. Les clients recevront différents messages d’erreur en fonction de la nature de l’échec. La liste des produits concernés par ce problème est la suivante : -Sage Active -Sage For Accountants -Sage Connect -Sage FRP 1000 (FR) -Sage FRP 1000 Partner Cloud (FR) -Sage 50 (FR) -Sage 100 Partner Cloud (FR) -Sage Online -Sage Batigest -Sage Intacct --------------------------------------------------------------------- We have identified that a subset of the invoices submitted by customers in France are being rejected. Customers will be presented with different error messages for the failures. The list of products affected by this issue is: -Sage Active. -Sage For Accountants. -Sage Connect. -Sage FRP 1000 (FR) -Sage FRP 1000 Partner Cloud (FR) -Sage 50 (FR) -Sage 100 Partner Cloud (FR) -Sage Online -Sage Batigest -Sage Intacct
- resolved Aug 12, 2026, 10:08 AM UTC
Le problème est résolu. Le service est disponible et fonctionne comme prévu. ------------------------------------------------------------------------------ The issue is resolved and the service is available and performing as expected.