Sage experienced a minor incident on July 30, 2026 affecting Sage Business Cloud Payroll and Sage RTX (EU), lasting 6h 22m. The incident has been resolved; the full update timeline is below.
Affected components
Sage Business Cloud PayrollSage RTX (EU)
Update timeline
- investigating Jul 30, 2026, 09:52 AM UTC
We are investigating a potential issue with the service. An update will be provided within 30 minutes.
- identified Jul 30, 2026, 10:12 AM UTC
We identified an issue with the Irish Revenue Online Service (ROS) preventing Irish customers from transacting with the Payroll Submission to Revenue (PSRs). The products/services affected are: - Sage RTX (EU) - Sage Business Cloud Payroll We are engaged with third-party, Revenue Online Service (ROS), waiting for updates.
- resolved Jul 30, 2026, 04:14 PM UTC
The issue is resolved and the affected services are available and performing as expected.