Sage experienced a major incident on June 24, 2026 affecting Sage HR and Sage HR and 1 more component, lasting 23h 16m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jun 24, 2026, 11:40 AM UTC
We are investigating a potential issue with the service. An update will be provided within 30 minutes.
- investigating Jun 24, 2026, 11:57 AM UTC
We have identified an intermittent issue preventing customers globally from using the service. Once logged in, the customers experience slowness when navigating the service. We are working on a fix.
- investigating Jun 24, 2026, 12:52 PM UTC
We are actively working on a fix. Thank you for your understanding as we work to resolve this issue.
- investigating Jun 24, 2026, 02:01 PM UTC
We are continuing to actively work on a fix. Thank you for your understanding as we work to resolve this issue.
- monitoring Jun 24, 2026, 03:19 PM UTC
The service is performing as expected. Avoiding a reoccurrence is our priority as we closely monitor the service.
- resolved Jun 25, 2026, 10:56 AM UTC
The issue is resolved and the service continues to perform as expected.