Sage incident

Brightpearl - Partial Outage

Sage is currently experiencing a minor incident affecting Brightpearl, which began 4h ago. The vendor's full update timeline is below.

Started
Jun 22, 2026, 02:16 PM UTC
Resolved
Ongoing
Duration
● 4h 13m
Detected by Pingoru
Jun 22, 2026, 02:16 PM UTC

Affected components

Brightpearl

Update timeline

  1. investigating Jun 22, 2026, 02:16 PM UTC

    We are investigating a potential issue with the service. An update will be provided within 30 minutes.

  2. investigating Jun 22, 2026, 02:33 PM UTC

    We have identified an issue preventing US customers from logging into the application. We are currently investigating.

  3. monitoring Jun 22, 2026, 02:46 PM UTC

    The service is performing as expected. Avoiding a reoccurrence is our priority as we closely monitor the service.