Sage incident

HMRC FPS Submissions - Degraded Performance

Sage is currently experiencing a minor incident affecting Sage 50 Payroll and Sage Business Cloud Payroll, which began 6h ago. The vendor's full update timeline is below.

Started
Jun 19, 2026, 09:51 AM UTC
Resolved
Ongoing
Duration
● 5h 41m
Detected by Pingoru
Jun 19, 2026, 09:51 AM UTC

Affected components

Sage 50 PayrollSage Business Cloud Payroll

Update timeline

  1. investigating Jun 19, 2026, 09:51 AM UTC

    We identified an issue preventing customers in the UK from completing FPS submissions in the products listed below: Sage 50 Payroll Sage Business Cloud Payroll Customers are presented with “not been possible to connect to mailbox” error when attempting to submit. We are engaged with third-party, HMRC and waiting for updates.