Sage experienced a minor incident on June 12, 2026 affecting My Sage, lasting 5h 15m. The incident has been resolved; the full update timeline is below.
Affected components
My Sage
Update timeline
- investigating Jun 12, 2026, 11:02 AM UTC
We have identified that customers in the UK are experiencing a variety of errors when attempting to use the service. We are currently investigating.
- investigating Jun 12, 2026, 01:40 PM UTC
The service is performing as expected. Avoiding a reoccurrence is our priority as we closely monitor the service.
- resolved Jun 12, 2026, 04:17 PM UTC
The issue is resolved and the service continues to perform as expected.