Sage incident

Brightpearl - Degraded Performance

Minor Resolved View vendor source →

Sage experienced a minor incident on June 1, 2026 affecting Brightpearl, lasting 17h 13m. The incident has been resolved; the full update timeline is below.

Started
Jun 01, 2026, 06:09 PM UTC
Resolved
Jun 02, 2026, 11:23 AM UTC
Duration
17h 13m
Detected by Pingoru
Jun 01, 2026, 06:09 PM UTC

Affected components

Brightpearl

Update timeline

  1. investigating Jun 01, 2026, 06:09 PM UTC

    We have identified an issue where icons are missing throughout the entire UI. This is only impacting a small subset of US customers using the Chrome browser. We are currently investigating.