Sage incident

Brighpearl - Partial Outage

Notice Resolved View vendor source →

Sage experienced a notice incident on May 14, 2026 affecting Brightpearl and Brightpearl and 1 more component, lasting —. The incident has been resolved; the full update timeline is below.

Started
May 14, 2026, 02:30 PM UTC
Resolved
May 14, 2026, 02:30 PM UTC
Duration
Detected by Pingoru
May 14, 2026, 02:30 PM UTC

Affected components

BrightpearlBrightpearlBrightpearlBrightpearlBrightpearl

Update timeline

  1. resolved May 15, 2026, 06:08 AM UTC

    We identified that between yesterday and this morning a subset of customers globally received duplicate purchase orders. All other product functionality was working as expected. The issue is now resolved and the duplicates have been deleted. We apologise for any inconvenience this might caused.