Sage incident

Sage Corporation Tax - Operational

Major Resolved View vendor source →

Sage experienced a major incident on April 1, 2026 affecting Sage Corporation Tax and Sage Final Accounts Online and 1 more component, lasting 7h 54m. The incident has been resolved; the full update timeline is below.

Started
Apr 01, 2026, 08:54 AM UTC
Resolved
Apr 01, 2026, 04:49 PM UTC
Duration
7h 54m
Detected by Pingoru
Apr 01, 2026, 08:54 AM UTC

Affected components

Sage Corporation TaxSage Final Accounts OnlineSage Personal TaxTax Service

Update timeline

  1. investigating Apr 01, 2026, 08:54 AM UTC

    We are investigating a potential issue with the service. An update will be provided within 30 minutes.

  2. investigating Apr 01, 2026, 09:13 AM UTC

    We have identified an issue preventing UK customers from accessing personal and corporation tax. Customers are presented with “something went wrong while signing in” error message. We are currently investigating.

  3. investigating Apr 01, 2026, 11:10 AM UTC

    We are continuing to investigate the cause of the issue. Thank you for your patience as we work to resolve this issue.

  4. monitoring Apr 01, 2026, 12:51 PM UTC

    The services are performing as expected. Avoiding a reoccurrence is our priority as we closely monitor the services.

  5. resolved Apr 01, 2026, 04:49 PM UTC

    The issue is resolved and the services continue to perform as expected.