Sage incident

Brightpearl - Partial Outage

Minor Resolved View vendor source →

Sage experienced a minor incident on April 20, 2026 affecting Brightpearl and Brightpearl, lasting 16m. The incident has been resolved; the full update timeline is below.

Started
Apr 20, 2026, 05:09 PM UTC
Resolved
Apr 20, 2026, 05:25 PM UTC
Duration
16m
Detected by Pingoru
Apr 20, 2026, 05:09 PM UTC

Affected components

BrightpearlBrightpearl

Update timeline

  1. investigating Apr 20, 2026, 05:09 PM UTC

    We are investigating a potential issue with the service. An update will be provided within 30 minutes.

  2. resolved Apr 20, 2026, 05:25 PM UTC

    The issue is resolved and the service is available and performing as expected.