Sage incident

Sage.com Websites - Operational

Minor Resolved View vendor source →

Sage experienced a minor incident on September 14, 2026 affecting Sage.com Websites and Sage.com Websites and 1 more component, lasting 5h 46m. The incident has been resolved; the full update timeline is below.

Started
Sep 14, 2026, 09:22 AM UTC
Resolved
Sep 14, 2026, 03:09 PM UTC
Duration
5h 46m
Detected by Pingoru
Sep 14, 2026, 09:22 AM UTC

Affected components

Sage.com WebsitesSage.com WebsitesSage.com WebsitesSage.com WebsitesSage.com Websites

Update timeline

  1. investigating Sep 14, 2026, 09:22 AM UTC

    We are investigating a potential issue with the service. An update will be provided within 30 minutes.

  2. monitoring Sep 14, 2026, 09:51 AM UTC

    We identified an issue preventing all Sage.com customers for all regions from being able to perform searches as no results were being returned. All other product functionality was working as expected. The service is performing as expected. Avoiding a reoccurrence is our priority as we closely monitor the service.

  3. resolved Sep 14, 2026, 03:09 PM UTC

    The issue is resolved and the service continues to perform as expected.