Sage incident

Sage Intacct - Partial Outage

Minor Ongoing View vendor source →
Started
May 03, 2026, 05:14 PM UTC
Resolved
Ongoing
Duration
● 8h 20m
Detected by Pingoru
May 03, 2026, 05:14 PM UTC

Affected components

Sage IntacctSage IntacctSage IntacctSage Intacct

Update timeline

  1. investigating May 03, 2026, 05:14 PM UTC

    We are investigating a potential issue with the service. An update will be provided within 30 minutes.

  2. investigating May 03, 2026, 05:44 PM UTC

    We have identified a global intermittent issue preventing customers from generating invoices via the Contracts module. Customers are being presented with an error message: "Trigger not activated. Verify the URL:...". All other product functionality are performing as expected. We are currently investigating.

  3. monitoring May 03, 2026, 06:37 PM UTC

    The service is performing as expected. Avoiding a reoccurrence is our priority as we closely monitor the service.

Looking to track Sage downtime and outages?

Pingoru polls Sage's status page every 5 minutes and alerts you the moment it reports an issue — before your customers do.

  • Real-time alerts when Sage reports an incident
  • Email, Slack, Discord, Microsoft Teams, and webhook notifications
  • Track Sage alongside 5,000+ providers in one dashboard
  • Component-level filtering
  • Notification groups + maintenance calendar
Start monitoring Sage for free

5 free monitors · No credit card required