Resolved after 1 day 5 hours, affecting LMS Grade Sync Services, on May 30, 2021.
Between 7:30 AM EDT Sunday, 5/30, and 12:40 PM EDT Monday, 5/31, the Vantage LMS grade sync services were offline due to a server issue. During this time, Vantage was fully operational, but any assignments completed during this time did not sync to LMS platforms until the services came back online Monday afternoon. Please note that due to this incident, some assignments completed on time may show a late grade. Plans are being made to fully investigate this incident to mitigate the risk of recurrence.
Affected components
Update timeline
- identified Jun 01, 2021, 07:58 PM UTC
Between 7:30 AM EDT Sunday, 5/30, and 12:40 PM EDT Monday, 5/31, the Vantage LMS grade sync services were offline due to a server issue. During this time, Vantage was fully operational, but any assignments completed during this time did not sync to LMS platforms until the services came back online Monday afternoon. Please note that due to this incident, some assignments completed on time may show a late grade. Plans are being made to fully investigate this incident to mitigate the risk of recurrence.
- resolved Jun 01, 2021, 07:59 PM UTC
This incident has been resolved.
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