Resolved after 6 hours 54 minutes, affecting Sage Journals and Sage Knowledge and 1 more, on October 20, 2026.
OpenAthens have confirmed the issue is resolved, we have tested and confirmed that access has been restored. Apologies for the inconvenience.
Affected components
Update timeline
- investigating Oct 20, 2026, 12:01 PM UTC
We have been alerted to a global OpenAthens outage causing access issues for customers using that access method. Until OpenAthens resolve the problem, if possible, please log in using an alternative authentication method. We recommend contacting your representative from OpenAthens, or following this page for updates: https://status.openathens.net/incidents/z5c8443mw6jj#
- investigating Oct 20, 2026, 12:08 PM UTC
We are continuing to investigate this issue.
- investigating Oct 20, 2026, 12:10 PM UTC
We are continuing to investigate this issue.
- resolved Oct 20, 2026, 01:01 PM UTC
OpenAthens have confirmed the issue is resolved, we have tested and confirmed that access has been restored. Apologies for the inconvenience.
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