Sage Publishing incident

SAGE Vantage Partial Outage

Resolved after 41 minutes, affecting Vantage Website, on June 28, 2021.

resolved Jun 28, 2021, 07:33 PM UTC

The Vantage team has resolved an issue with students receiving error messages when attempting to access assignments. No other pages in Vantage were affected. Total time for partial outage: 42 minutes. We're currently investigating the root cause to mitigate the risk of this happening again.

Started
Jun 28, 2021, 05:54 PM UTC
Resolved
Jun 28, 2021, 06:36 PM UTC
Duration
41m
Detected by Pingoru
Jun 28, 2021, 05:54 PM UTC

Affected components

Vantage Website

Update timeline

  1. investigating Jun 28, 2021, 07:31 PM UTC

    We are currently investigating this issue.

  2. investigating Jun 28, 2021, 07:32 PM UTC

    We are continuing to investigate this issue.

  3. resolved Jun 28, 2021, 07:33 PM UTC

    The Vantage team has resolved an issue with students receiving error messages when attempting to access assignments. No other pages in Vantage were affected. Total time for partial outage: 42 minutes. We're currently investigating the root cause to mitigate the risk of this happening again.

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