Sage Publishing incident

Vantage LMS Grade Sync services: Blackboard incident

Resolved after 21 hours 17 minutes, affecting LMS Grade Sync Services, on July 14, 2021.

investigating Jul 15, 2021, 05:41 PM UTC

The Vantage team has identified an issue with grades posted from Blackboard LMS integrated courses. A solution and root cause is currently under investigation. Students using Blackboard may experience a delay in their grades syncing while the team continues to work on this incident.

Started
Jul 14, 2021, 09:30 PM UTC
Resolved
Jul 15, 2021, 06:48 PM UTC
Duration
21h 17m
Detected by Pingoru
Jul 14, 2021, 09:30 PM UTC

Affected components

LMS Grade Sync Services

Update timeline

  1. investigating Jul 15, 2021, 05:41 PM UTC

    The Vantage team has identified an issue with grades posted from Blackboard LMS integrated courses. A solution and root cause is currently under investigation. Students using Blackboard may experience a delay in their grades syncing while the team continues to work on this incident.

  2. resolved Jul 15, 2021, 06:48 PM UTC

    This incident has been resolved.

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