Resolved after 4 hours 59 minutes, affecting Vantage Website and LMS Grade Sync Services, on September 20, 2021.
All systems are now operational. The Vantage team has resolved a server issue that impacted the Vantage platform and its grade sync services between 11:00 PM on 9/19/21 and 4:00 AM on 9/20/21. During this time, students may have experienced slowness with the site, timeout errors, and getting sent to the login screen. Instructors attempting to log in will have also seen delays. The team is taking steps to prevent such an incident from occurring again.
Affected components
Update timeline
- identified Sep 20, 2021, 01:43 PM UTC
The issue has been identified and a fix is being implemented.
- resolved Sep 20, 2021, 01:45 PM UTC
All systems are now operational. The Vantage team has resolved a server issue that impacted the Vantage platform and its grade sync services between 11:00 PM on 9/19/21 and 4:00 AM on 9/20/21. During this time, students may have experienced slowness with the site, timeout errors, and getting sent to the login screen. Instructors attempting to log in will have also seen delays. The team is taking steps to prevent such an incident from occurring again.
Your product runs on more than Sage Publishing
Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.
Amazon Web Services