Sage Publishing incident

Data Planet Outage

Resolved after 12 hours 25 minutes, affecting Sage Data, on January 29, 2023.

resolved Jan 31, 2023, 12:55 PM UTC

The Data Planet outage is now resolved. Details: On Sunday 1/29 Data Planet site went down for ~12 hours from 5:12pm EST until 5:37am EST on Monday 1/30 due to a SOLR indexing error related to (but not caused by) a new large data release from the Thursday prior. The developer is aware of the issue and investigating methods to avoid similar errors that would cause the site to go down in future.

Started
Jan 29, 2023, 10:12 PM UTC
Resolved
Jan 30, 2023, 10:37 AM UTC
Duration
12h 25m
Detected by Pingoru
Jan 29, 2023, 10:12 PM UTC

Affected components

Sage Data

Update timeline

  1. investigating Jan 31, 2023, 12:54 PM UTC

    We are currently investigating an outage with Data Planet.

  2. resolved Jan 31, 2023, 12:55 PM UTC

    The Data Planet outage is now resolved. Details: On Sunday 1/29 Data Planet site went down for ~12 hours from 5:12pm EST until 5:37am EST on Monday 1/30 due to a SOLR indexing error related to (but not caused by) a new large data release from the Thursday prior. The developer is aware of the issue and investigating methods to avoid similar errors that would cause the site to go down in future.

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