Sage Publishing incident

[SK Video] Portal page appearing blank

Minor Vendor's status page →

Resolved after 3 hours 10 minutes, affecting Sage Knowledge, on February 22, 2024.

investigating Feb 22, 2024, 01:45 PM UTC

The team is investigating this issue.

Started
Feb 22, 2024, 07:50 AM UTC
Resolved
Feb 22, 2024, 11:00 AM UTC
Duration
3h 10m
Detected by Pingoru
Feb 22, 2024, 07:50 AM UTC

Affected components

Sage Knowledge

Update timeline

  1. investigating Feb 22, 2024, 01:44 PM UTC

    The video portal page of SK is appearing blank on the production environment. We are currently investigating this issue.

  2. investigating Feb 22, 2024, 01:45 PM UTC

    The team is investigating this issue.

  3. resolved Feb 22, 2024, 01:47 PM UTC

    The video portal has been resolved as of 11 AM UK time.

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