Sage Publishing incident

Sage Data is down

Resolved after 14 days 23 hours, affecting Sage Data, on July 2, 2024.

resolved Jul 17, 2024, 03:47 PM UTC

Sage Data is now operating as expected. We thank you for your patience while we fixed the issue.

Started
Jul 02, 2024, 04:15 PM UTC
Resolved
Jul 17, 2024, 03:47 PM UTC
Duration
14d 23h
Detected by Pingoru
Jul 02, 2024, 04:15 PM UTC

Affected components

Sage Data

Update timeline

  1. investigating Jun 25, 2024, 12:01 PM UTC

    Sage Data has experienced a network disruption that is currently affecting access for all Sage Data customers. Our technology teams are diligently working to address the issue and restore Sage Data to full operability. We apologize for the inconvenience this may cause and sincerely appreciate your patience as we work to resolve the situation. We will provide customers with relevant updates when we can. Thank you for your understanding and continued support.

  2. resolved Jul 17, 2024, 03:47 PM UTC

    Sage Data is now operating as expected. We thank you for your patience while we fixed the issue.

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