Sage incident

HMRC - MTD

Minor Resolved View vendor source →
Started
Mar 26, 2026, 12:33 PM UTC
Resolved
Mar 27, 2026, 03:03 PM UTC
Duration
1d 2h
Detected by Pingoru
Mar 26, 2026, 12:33 PM UTC

Affected components

BrightpearlMaking Tax Digital (MTD)Sage 50Sage 200 Professional SPC (UKI)Sage 200 Standard (UKI)Sage Business Cloud Accounting (UKI)Sage IntacctSage Partner EditionSage Personal TaxSage X3 Cloud

Update timeline

  1. identified Mar 26, 2026, 12:33 PM UTC

    We identified an issue in the UK preventing customers from using HMRC MTD (Making Tax Digital) functionality in the products listed below: -Sage Partner Edition (VAT Centre) -Sage Personal Tax (Personal Tax Viewer) -Sage Business Cloud Accounting UK (MTD VAT Submissions)- -Making Tax Digital (MTD) -Sage X3 (Single Tenant) -Sage 200 Standard (UKI) -Sage 200 Professional SPC (UKI) -Sage 50 UK -Brightpearl -Sage Intacct Customers will be presented with an internal HTTP 500/504/499 error when attempting to submit. We are engaged with third-party, HMRC, waiting for updates.

  2. monitoring Mar 26, 2026, 01:53 PM UTC

    Third-party, HMRC, has confirmed that the issue has been resolved, and HMRC MTD (Making Tax Digital) functionality is performing as expected for all products. We will continue to monitor closely.

  3. resolved Mar 27, 2026, 03:03 PM UTC

    The issue is resolved and the service continues to perform as expected.

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